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CareRight Unveils Its Next Big Move: The CareRight Patient Portal

Adelaide, 9 May 2025 — CareRight has officially launched its new Patient Portal — a major step forward in how healthcare providers connect with patients, contractors, employers, employees, and partnered client businesses. Built as part of our broader Digital Front Door vision, this tool is designed to make communication faster, smoother, and more secure across the board.

So, what’s new?

The Patient Portal gives patients more control and visibility over their own care. They can log in securely, update their details, view documents, download invoices, complete assessments, and sign consent forms — all from their own device. No waiting, no paperwork, and no chasing.

Behind the scenes, it’s just as efficient for providers. Clinicians and admin teams can now send out assessments, share documents like pathology and radiology requests, and manage patient communication using email, SMS or QR code — with everything tracked and recorded securely.

And it doesn’t stop with patients.

We’ve designed the portal to support the wider CareRight ecosystem. Contracted clinicians, employers, employees, and partnered client businesses can also use it to receive updates, access shared documentation, and collaborate more easily across services. It’s a central hub for everyone involved in the care journey — not just those on the front line.

Right now, the portal includes:

· Patient access to documents, invoices, and personal details
· Secure digital signature for Medicare and DVA bulk billing
· Remote assessment sharing and completion
· Simple onboarding and account management tools
· Two-factor authentication for security peace of mind

More features — like online appointment booking and a richer patient dashboard — are on the way.

The Patient Portal is currently live for selected clients, with broader rollout planned later this year.

Why does it matter?

Because clear, secure, and consistent communication isn’t optional anymore — it’s critical. And whether you’re a patient trying to access a report or a partner organisation trying to stay in sync, this portal makes it easier.

For more information, please contact us at Clintel - CareRight