Empowering Mental Health Teams with Connected Digital Tools
An end-to-end, workflow-enabled platform purpose-built for hospitals and clinical case management facilities in Australia.
As featured in
The trusted software solution for healthcare services since 2006.
Mental Health Care Requires Specific, Streamlined and Proven Software Solutions
As a mental healthcare clinician, you need efficient, streamlined software at your fingertips that can help you enable positive patient outcomes. We know the unique challenges you face, and CareRight has been designed with mental health requirements in mind.
Clinical Documentation & Assessment
- Review patient record
- Dashboard
- Admission panel
- Mental Health specific templates
- Electronic Mental Health Assessments
- Progress notes (multidisciplinary)
- General observation management
- Online charts / observations
- Goal tracking and care plans
- Clinical alerts, safety flags,
- Standard assessments
- ICD-10 coding & 3M Grouper
Inpatient Care & Therapeutic Support
- Psychiatric reviews
- TMS workflow
- Individual and group therapy sessions
- Shift handover – summary of all patients
- Program Management
- Case Management
- Mental Health Workflows
Medication Management
- Prescribing and ePrescribing
- Electronic Medication Management
- Integration with ERX
- Pathology and Radiology
- My Health Record Integration
Scheduling and Appointments
- Therapy, allied health, and psychiatry sessions
- Case conferences, family meetings
- Telehealth with secure video
Remote access capability
- Secure, cloud-based access to patient information
- Available from the clinic, at home, or between locations
- Works on any device
Cloud-based architecture and online accessibility
- Move away from on-premises infrastructure
- Modernise your record-keeping with a fully cloud-hosted platform
- Access your data securely from anywhere, anytime
Role-based user management
- Right people see the right information
- Protect confidentiality across your team
- Enable seamless team collaboration
Integration with internal and external systems
- Connect with the systems you already use
- Supports HL7 interoperability
- Integrates with internal and external platforms
Strong security, privacy, and compliance controls
- Meet your security and privacy obligations with confidence
- Built around Australian mental health compliance requirements
- Protect sensitive patient data at every level
Integrated email and SMS functionality
- Manage email, SMS, and correspondence in one place
- Ensure nothing falls through the cracks
- Keep all records complete and accessible
Dedicated onboarding and ongoing support
- Turn clinical and operational data into clear, actionable reports
- Demonstrate value and improve outcomes
- Plan with confidence using real data
Specialised Australian mental health billing and claiming
- Handle the complexity of Australian mental health billing requirements
- Built-in claiming so your team can focus on care
- Reduce time spent on paperwork
Configurable Mental Health Workflows
Solution:
- End-to-end mental Health workflows (Intake→Triage→Care→Discharge)
- Electronic Referrals
- Intelligent Forms & Assessments (PHQ-9, K10, MADRS, DASS21,AOD, Suicide risk)
- Clinician-configured templates and smart forms
- Mental Health Specific sCare Pathways
Value-add:
Workflows adapt to clinicians – not the other way around
Pre-Admission
- Digital referral management
- Risk screening & triage workflows
- Eligibility verification
- Initial assessment documentation
- Waitlist management
- Secure clinician collaboration
Admission
- Digital admission forms
- Consent documentation
- Mental Health Act workflows
- Bed & room allocation
- Admission assessment tools
- Automated notifications
Inpatient Clinical Care
Clinical Documentation
- Psychiatric assessments
- Multidisciplinary progress notes
- Care plans
- Outcome tracking
Medication & Legal
- Medication management
- Restrictive practices monitoring
- Tribunal & detention documentation
- Consent tracking
Discharge Planning
- Discharge planning workflows
- NDIS & community coordination
- Discharge summaries
- Secure messaging
- Electronic care pathways
- GP & external provider communication
Post-Discharge & Community
- Follow-up scheduling
- Outcome monitoring
- Re-admission tracking
- Community clinician engagement
- Automated reporting
Built for Australian Mental Health Legislation
As a clinician in the Australia Mental Health space, you need software that will help you be compliant with various legislative requirements.
Mental Health Act Documentation
Full, Downloadable Clinical Record
Data Petitioning for Different Users and Groups
Consent Tracking (Informed & Capacity)
A Fully Integrated Digital Mental Health Platform
CareRight provides a fully integrated digital platform that centralises patient care, administration, and clinical services for mental health hospitals. From scheduling and secure messaging to electronic health records and reporting, the platform connects all aspects of hospital operations in one seamless, interoperable system.
Integration partner
Healthlink
Medical Objects
Telstra Health
3M Grouper
Message Media
COVIU
Microsoft Teams
MIMS
Tyro
Stripe
Dragon Medical One
AWS
Salesforce
PowerBI
What it enables?
Secure Messaging
Secure Messaging
Secure Messaging
Hospital Admission Grouping
2 way sms
Telehealth
Telehealth
Medication Management
Card Payments
Online Payments
Voice Dictation
Cloud Hosting
Specialty integration
Reporting
CareRight is
A Fully Integrated, End-to-End Digital Health Ecosystem
CareRight has a great EMR module, and can be used with just that module, but our digital health ecosystem offers much more.
Smart & Adaptable
Modules
Patient Administration (PAS)
Electronic Medical Record (EMR)
Billing/Claiming Platform
A Cloud-Based, Workflow
Enabled Platform
A Fully Integrated End-to-
end CareRight Deployment
Data-Driven Clinical & Operational Insight
Reporting
- Full financial reporting
- Midnight census
- Effective date invoicing
- Debtor management
- End of month accrual reporting
- Admissions by Specialty and revenue
- Archiving requirement – specify retention period based on episode
Follow-up
- Clinical KPIs (LOS, readmission, seclusion)
- Government submissions (AIHW, MDS)
- Research and date insights
- Secure messaging, shared care plans, and interoperability
Statistical & other reporting
- PowerBI Integration
How to get started.
1
Enquire
Let us show you how CareRight can make a positive impact on your organisation.
2
Discover
We take the time to understand your needs so we can provide the right solution.
3
Proposal
A breakdown of everything you need to enhance patient outcomes.
4
Roll Out
Get ready for high fives in the hallway. We’ll support you at every step including training and technical support.
We’ll support you at every step including training and technical support.
About Us
Since 2006, Clintel has been a leading provider of healthcare practice management software and medical management solutions for healthcare providers across Australasia.
We support a diverse range of clients, from government health departments to private medical organisations and individual specialists, offering tailored care management services to improve operational efficiency.
Our team is proudly based in Australia, with all development and support delivered locally, ensuring high-quality, reliable solutions for medical professionals.
About CareRight
The smarter way to
manage healthcare.
Our web-based clinic suite software enhances workflows with a suite of purpose-built clinical, billing, and administration modules, designed to improve efficiency and patient care.
Streamline every aspect of your medical practice with a tailored solution backed by industry expertise and continuous development.
CareRight is an advanced healthcare practice management software that centralises people, data, and communication into one seamless platform.
500,000
Patients
5,000+
Users
15 Years
In Operation
Trusted and Secured
Australian Data Hosting
Enterprise-Grade Security
Role-Based Access Control
What our clients say.
CEO
Day Surgery Group, Australia
A key element in our choice was CareRight’s ability to streamline end-to-end workflow and processes. CareRight offers a collaborative approach and has demonstrated a flexibility to meet our specific needs.
ASA General Manager
Australian Surgical Assisting
Flexible and detailed reporting CareRight offered this together with a high level of system configurability. Clintel have demonstrated themselves to be a committed, responsive organisation who will go the extra yard to meet our needs.
Enquire now
Find out how our solutions can help. Fill out your details and our team will be in touch as soon as possible.
Want to talk sooner?
Give us a call on
(08) 8203 0500
Office Location
18 Dequetteville Terrace,
Kent Town, SA, 5067
Email Address
CareRight is the flagship product by Clintel. We are an Australian owned and based team, with an intimate knowledge of the healthcare industry. Clintel is focused on future-thinking technologies to support the development of health services across Australia and beyond.
The most common questions, answered.
What is CareRight’s mental health software?
CareRight’s mental health solution is an end-to-end, cloud-based platform designed to support mental health providers across Australia. It combines clinical workflows, patient administration (PAS), electronic medical records (EMR), and billing into a single, integrated system.
What challenges in mental health care does CareRight solve?
CareRight addresses common industry challenges such as:
- Disconnected patient information systems
- Rigid and manual workflows
- Limited reporting capabilities
- Increasing administrative burden
By unifying systems and automating processes, it improves both clinical and operational efficiency.
Is CareRight compliant with Australian mental health regulations?
Yes. CareRight is purpose-built for Australia and includes:
- Mental Health Act documentation workflows
- Consent and capacity tracking
- Secure, auditable clinical records
- Compliance with national reporting requirements (e.g. AIHW, MDS)
This helps clinicians meet strict legal and regulatory obligations with confidence.
Does CareRight support the full mental health care journey?
Yes. CareRight supports the entire continuum of care:
- Pre-admission (referrals, triage, waitlists)
- Admission (forms, consent, bed allocation)
- Inpatient care (assessments, care plans, medication management)
- Discharge planning
- Post-discharge and community care
All stages are connected within one secure system.
How does CareRight improve efficiency in mental health services?
CareRight improves efficiency by:
- Automating workflows
- Reducing manual data entry
- Centralising patient information
- Streamlining communication and coordination
This allows clinicians to focus more on patient care and less on administration.