Drug & Alcohol Rehabilitation Software

• Patient alerts and notices
• Correspondence
• Document management
• Patient and provider administration
• Case Management
• Program Management

This provides a common administrative record across residential, outpatient and multidisciplinary services.

• Bed status management
• Occupancy reporting
• Intake assessments
• Clinical observations and core vitals
• Clinical documentation
• Care plans
• Scheduled clinical activities
• Shift handover
• Discharge planning and assessments
• Discharge correspondence

These capabilities provide the operational and clinical foundation for managing patients throughout a residential admission.

• Alerts, allergies and clinical notices
• Care plans
• Clinical observations
• Pathology and radiology
• Electronic prescribing
• Clinical documents
• Image management
• My Health Record connectivity
• Multidisciplinary clinical documentation

The result is a connected record that can follow the patient across inpatient, program and outpatient care.

Existing standardised assessments available within the CareRight environment include:

• DASS-21
• K10
• PHQ-9
• MADRS

Additional AOD-specific assessment instruments can be reviewed and configured where appropriate.

These may include requirements relating to:

• Alcohol and substance-use assessment
• Withdrawal assessment
• Risk assessment
• Psychosocial assessment
• Treatment and recovery planning
• Outcome measurement

Specific AOD instruments — such as AUDIT/AUDIT-C, DUDIT, ASSIST, CIWA-Ar or COWS — should be confirmed as part of solution design rather than assumed to be standard out-of-the-box CareRight assessments.

This allows the assessment environment to be designed around the organisation’s clinical model and requirements.

• Clinical notes
• Patient alerts
• Care plans
• Scheduled clinical activities
• Multidisciplinary documentation
• Connected electronic medication management

Specific withdrawal protocols, scoring tools, observation schedules, medication regimens and escalation processes are assessed against the organisation’s approved clinical model during solution design.

CareRight and its integrated medication-management capabilities provide the underlying digital tools to support these clinical processes; they are not positioned as a standard, pre-configured detox management module.

• Electronic medication prescribing, charting and administration
• Regular and PRN medication management
• Flexible medication scheduling
• Step-down and tapered dosing
• Multiple dose times and quantities across individual days
• Conditional and variable-dose instructions
• Clinical observations associated with medication administration
• Clinical threshold alerts
• Allergy and ADR decision support
• Duplicate-medication alerts
• Medication product and consumer information
• Second-signature processes where required
• Concurrent clinical access to medication information

The ability to prescribe different doses at different times across successive days provides particular flexibility for treatment environments where medication regimens need to change progressively throughout an admission.

CareRight and EMMA can operate as connected components of the clinical environment, helping connect specialist medication management with the patient’s wider care journey.

Specific medication functionality should be confirmed against the applicable EMMA release and configuration during solution design.

Together with the EMMA integration, these capabilities provide a strong foundation for medication governance within services where controlled medicines form part of patient care.

Specialised opioid treatment program requirements — such as supervised dosing, takeaway-dose management or dedicated dosing registers — should be assessed separately rather than assumed as standard functionality.

• Outpatient services
• Individual consultations
• Counselling
• Psychology and allied health
• Medical reviews
• Follow-up appointments
• Recurring appointments
• Ongoing case management
• Telehealth
• Continuing care following discharge

Where an organisation has specialised requirements for attendance, individual participation, group documentation or program outcome measurement, these requirements are mapped against the required CareRight configuration during solution design.

• Patient claiming
• Third-party payers
• Self-funded patients
• Multi-payer accounts
• Estimates and invoicing
• Payments
• Reconciliation
• Claim exception and recovery processes
• Debtor and financial reporting
• Financial audit trails

This enables organisations operating residential, outpatient and multidisciplinary services to manage different billing arrangements within the same platform.

• Current inpatients
• Bed occupancy
• Length of stay
• Clinical activity
• Appointments
• Outpatient activity
• Programs and services
• Practitioner activity
• Billing and revenue
• Service utilisation

Reports can be generated on demand, with supported outputs including CSV, Excel, PDF and HTML.

• Principal and other drugs of concern
• Method of use
• Injecting status
• Referral source
• Treatment commencement
• Treatment cessation and outcomes

CareRight’s configurable forms, Case Management and reporting capabilities provide tools that may support the capture and reporting of relevant structured patient and service information.

However, AODTS NMDS submission is not currently represented as a standard out-of-the-box CareRight statutory reporting capability.

Where AODTS NMDS or jurisdiction-specific AOD reporting applies, requirements should be assessed during solution design to determine the necessary data capture, configuration, reporting and any additional work required.