Configurable Digital Platform for Connected Cancer Care Delivery

Better connected cancer care — from referral to treatment, support and survivorship

PRESS RELEASE

The trusted software solution for healthcare services since 2006.

About CareRight’s Cancer Care

Cancer care is complex. Patients, families and carers move across referral pathways, assessments, treatment planning, admissions, supportive care, transport, accommodation, billing, reporting and follow-up. Too often, these workflows sit across disconnected systems, manual processes and fragmented teams

CareRight Cancer Care brings these workflows together in one configurable platform — supporting providers across oncology treatment, supportive care, survivorship, specialist cancer programs and community-based services.

Built on the CareRight Clinical Case Management, Outpatient and Hospital platform, CareRight Cancer Care helps organisations coordinate care, improve visibility, streamline administration and deliver a better patient, carer and clinician experience.

One Platform for Modern Cancer Care

From treatment centres to community cancer support services, CareRight can be configured to match the way your organisation delivers care.

CareRight Cancer Care supports:

  • Referral, intake and triage
  • Treatment readiness and care coordination
  • Supportive care and survivorship services
  • Carer and family accommodation coordination
  • Transport scheduling and mobile service coordination
  • Forms, assessments and care plans
  • Scheduling, billing and communications
  • Reporting, compliance and interoperability

What Sets CareRight Apart

CareRight is a single platform that handles the full cancer care journey — from referral through billing — combining clinical and operational workflows so teams stop juggling separate systems.

One Configurable Platform Across the Cancer Care Journey

  • Supports the full cancer service model — from enquiry and referral through treatment coordination, supportive services, billing and reporting
  • Medical oncology, radiation oncology, supportive care, allied health, specialist clinics, and community-based organisations
  • Built to adapt to different organisational structures

Built for Different Cancer Service Models

CareRight can support:

  • Medical oncology
  • Radiation oncology
  • Supportive care and survivorship programs
  • Allied health and wellness services
  • Specialist clinics and outpatient services
  • Not-for-profit and community-based cancer organisations
  • Cancer accommodation and family support services
  • Mobile and transport-based care programs

Care Coordination, Not Just Administration

  • Combines operational workflow with clinical and service coordination in one place
  • Manages referrals, appointments, tasks, documents, forms, communications, treatment readiness, and exceptions
  • Keeps coordination visible across the team

Flexible Enough for Complexity

  • Handles high-cost drug approvals and informed financial consent
  • Supports waitlist and transport coordination
  • Adapts to real-world realities — including Medicare claiming and other regulatory requirements

The CareRight Cancer Care Journey

CareRight connects the full cancer care workflow — from first referral through intake, assessment, scheduling, treatment, billing, and reporting — so nothing falls through the cracks and teams stay aligned.

Referral & Intake

  • Online enquiries and referrals
  • Structured intake workflows
  • Demographic and eligibility capture
  • Document upload and referral tracking
  • Triage and service routing

Assessment and Care Planning

  • Digital intake forms
  • Assessments and surveys
  • Smart forms and configurable workflows
  • Care plans and clinical documentation
  • Multidisciplinary visibility

Scheduling and Service Coordination

  • Individual & Group appointment scheduling
  • Multi-service calendars
  • Waitlist management
  • Reminders and confirmation workflows
  • Tasking and service coordination
  • Transport scheduling and resource calendars
  • Mobile care and pick-up/drop-off coordination

Treatment Readiness and Episode Administration

  • Pre-admission workflows
  • OEC and IFC processes
  • High-cost drug approval tracking
  • Repeat admissions and treatment series support
  • Admission, discharge and episode management

Accommodation and Onsite Support

  • CareRight can support organisations that provide  onsite accommodation for parents, carers, and family members
  • Configurable admission workflows let organizations record accommodation stays separate from clinical admissions
  • Skip statutory reporting, diagnostic coding, and invoicing
  • Assign rooms, track occupancy, add to dashboards

Billing, Claiming and Financial Workflows

  • Medicare and DVA claiming
  • Private and third-party billing
  • Subsidy-based billing models
  • Patient payments and financial consent
  • Reconciliation and exception handling

Reporting and Compliance

  • Operational reporting
  • Service activity visibility
  • Cancer registry data capture
  • Location and program-level reporting
  • Auditability and governance
  • Accommodation and transport activity visibility

From Treatment Services to Supportive Care

CareRight adapts to medical oncology, radiation oncology, supportive care, and hybrid models — so your workflows shape the system, not the other way around.

Medical Oncology and Treatment Services

CareRight can support the operational demands of oncology providers, including pre-admission, health fund workflows, informed financial consent, repeat treatment administration, exception management, and complex billing models.

Radiation Oncology Workflows

CareRight can also support radiation oncology environments, including event-driven workflow handling, location-specific billing requirements, and reporting across treatment activity.

Supportive Care and Survivorship

For community and supportive care providers, CareRight supports intake, referrals, allied health scheduling, waitlists, forms, communications, document management, subsidy models, Medicare claiming, and service coordination.

Accommodation and Family Support Services

For organisations supporting children, families and carers through cancer care, CareRight can help manage non-clinical accommodation workflows, including onsite presence, room and bed allocation, and occupancy visibility.

Transport and Mobile Service Coordination

CareRight can support transport workflows where vehicles are used to collect clients, take them to appointments, or support care delivery in the home. Vehicles can be configured as schedulable resources, with appointment types, addresses, driver information and smart forms supporting consistent documentation for each transport encounter.

Flexible Across Service Models

Whether your organisation delivers acute oncology treatment, outpatient services, supportive care, accommodation, transport, or a blended model, CareRight can be configured around your workflow rather than forcing you into a rigid system.

Key Capabilities

CareRight brings together intake and routing, care coordination, financial control, and reporting — all in one platform to eliminate fragmentation.

Access, Intake and Triage

CareRight supports structured entry into care through configurable intake and referral workflows. Capture the right information early, route clients to the right service, and reduce manual handling across your team.

Care Coordination and Service Delivery

Manage appointments, forms, care plans, documents, communications and internal workflows in one connected environment. Improve visibility across the care journey and support more coordinated delivery.

Accommodation and Occupancy Visibility

Support carer and family accommodation workflows by recording onsite stays, allocating rooms and beds, and displaying accommodation occupancy alongside broader operational activity.

Transport Coordination

Schedule cars or transport resources using configurable calendars, capture location and driver instructions, and link smart forms to transport encounters so teams can document required information consistently.

Financial and Administrative Control

Support complex billing environments, including patient billing, subsidies, Medicare, DVA, health fund workflows, and financial consent processes, with stronger control and less fragmentation.

Data, Reporting and Visibility

Give teams clearer visibility into activity, status, exceptions and outcomes, while supporting statutory and operational reporting requirements.

Designed for Real-world Cancer Care Environments


CareRight Cancer Care is suited to organisations such as:

  • Cancer centres and oncology providers
  • Radiation oncology services
  • Supportive care and survivorship organisations
  • Not-for-profit cancer foundations
  • Allied health and wellness programs
  • Outpatient and specialist clinics
  • Multi-site cancer service networks
  • Family accommodation and carer support services
  • Mobile care and transport services

Configurable Modules

 


CareRight Cancer Care can include:

  • Referral management
  • Client and patient onboarding
  • Smart forms and assessments
  • Care plans and clinical documentation
  • Scheduling and waitlists
  • Transport and resource calendars
  • Communications and reminders
  • Admissions and episode tracking
  • Accommodation room and bed allocation
  • Occupancy dashboards
  • Billing and claiming
  • Reporting and dashboards
  • Interoperability and integration support

Implementation and Scalability 

CareRight scales with your organisation and grows with your needs — we support discovery, configuration, training, integration, and ongoing optimisation every step of the way.

Flexible, Configurable, Scalable

  • Configured to your operating model, service mix, and growth plans
  • Supports phased implementations and service-line rollouts
  • Adapts to evolving workflow requirements as your organisation expands

Implementation Support


Our team works with clients across:

  • discovery and workflow mapping
  • configuration and implementation
  • training and go-live support
  • integration and migration planning
  • ongoing optimisation

Supporting a Growing Range of Cancer Care Organisations

This breadth helps ensure the platform is not limited to a single model of cancer care, but can evolve as a flexible solution for the wider sector.

CareRight is already being shaped by the requirements of organisations across:

  • Oncology treatment delivery
  • Radiation oncology
  • Blood cancer and support services
  • Skin cancer workflows
  • Community-based supportive care
  • Family accommodation and carer support
  • Transport and mobile care coordination

CareRight is

A Fully Integrated, End-to-End Digital Health Ecosystem

CareRight has a great EMR module, and can be used with just that module, but our digital health ecosystem offers much more.

Smart & Adaptable
Modules

Patient Administration (PAS)

Electronic Medical Record (EMR)

Billing/Claiming Platform

A Cloud-Based, Workflow
Enabled Platform

A Fully Integrated End-to-
end CareRight Deployment

How to get started.

1

Enquire

Let us show you how CareRight can make a positive impact on your organisation.

2

Discover

We take the time to understand your needs so we can provide the right solution.

3

Proposal

A breakdown of everything you need to enhance patient outcomes.

4

Roll Out

Get ready for high fives in the hallway. We’ll support you at every step including training and technical support.

We’ll support you at every step including training and technical support.

About Us

Since 2006, Clintel has been a leading provider of healthcare practice management software and medical management solutions for healthcare providers across Australasia.

We support a diverse range of clients, from government health departments to private medical organisations and individual specialists, offering tailored care management services to improve operational efficiency.



Our team is proudly based in Australia, with all development and support delivered locally, ensuring high-quality, reliable solutions for medical professionals.

About CareRight

The smarter way to
manage healthcare.

Our web-based clinic suite software enhances workflows with a suite of purpose-built clinical, billing, and administration modules, designed to improve efficiency and patient care.


Streamline every aspect of your medical practice with a tailored solution backed by industry expertise and continuous development.

CareRight is an advanced healthcare practice management software that centralises people, data, and communication into one seamless platform.

500,000

Patients

5,000+

Users

15 Years

In Operation

Trusted and Secured

Australian Data Hosting

Enterprise-Grade Security

Role-Based Access Control

What our clients say.

The most common questions, answered.

Can CareRight handle different types of cancer services in one system?

Yes. CareRight is configured to support medical oncology, radiation oncology, supportive care, survivorship programs, allied health services, and community-based organisations — all on the same platform. You don’t need separate systems for different service lines.

How does CareRight manage complex billing scenarios like Medicare, DVA, and health fund claims?

CareRight supports Medicare and DVA claiming, private and third-party billing, subsidy-based billing models, and informed financial consent processes — all in one place. This reduces fragmentation and gives you stronger control over complex billing environments.

Will CareRight fit the way we currently deliver care, or do we need to change our workflows?

CareRight is designed to adapt to your operating model, not the other way around. It’s configurable around your workflows and can support phased rollouts and service-line implementations as your organisation evolves.

How does CareRight improve visibility across the cancer care journey?

CareRight connects referral, intake, assessment, scheduling, treatment, billing, and reporting in one platform — so clinical and operational teams see the same information. This improves coordination, reduces manual handoffs, and catches exceptions before they become problems.

What kind of implementation support do you provide?

We work with you through discovery and workflow mapping, configuration, training, go-live support, integration and migration planning, and ongoing optimisation — so you’re not implementing alone.

Ready to Modernise your Cancer Care Workflows?

CareRight Cancer Care helps organisations bring together:

  • Referral and intake
  • Care coordination
  • Treatment and supportive care workflows
  • Accommodation and transport coordination
  • Billing and financial processes
  • Reporting and operational visibility

Enquire now

Find out how our solutions can help. Fill out your details 
and our team will be in touch as soon as possible.


Want to talk sooner?

Give us a call on

(08) 8203 0500

Office Location

18 Dequetteville Terrace,
Kent Town, SA, 5067

CareRight is the flagship product by Clintel. We are an Australian owned and based team, with an intimate knowledge of the healthcare industry. Clintel is focused on future-thinking technologies to support the development of health services across Australia and beyond.